get999 Terms and Conditions

These terms and conditions ("Terms") form a legally binding agreement between the get999 platform ("Platform") and its users ("you" or "user"). By registering on get999 or using the platform, you give your full consent to these Terms. If you disagree with any part of these Terms, please do not use the platform.

1 General Provisions

get999 is an online betting and casino platform that provides slot games, live casino, cricket betting, fishing games and other entertainment services for users in Bangladesh. These Terms apply to the get999 website, mobile application and all services.

1.1 Acceptance of Terms

By accessing the platform, creating an account or playing any game, you acknowledge that you have read, understood and agreed to comply with these terms and conditions.

1.2 Scope of Terms

These Terms govern the following:

• Account registration and management on get999
• Financial transactions — deposits and withdrawals
• Terms and conditions for bonuses, promotions and rewards
• Rules and regulations for playing games
• Use of the platform's technical services
• User code of conduct and prohibited activities

2 Account Registration and Eligibility

2.1 Age Requirement

To create an account on get999 and use any service, you must be at least 21 years old. This platform is open only to those aged 21 and above. get999 may request identification at any time for age verification.

2.2 Registration Terms

When registering an account, you must:

• Provide accurate and genuine personal information
• Provide a valid and active mobile number and email address
• Notify get999 immediately if any of your information changes
• Create and store a strong password

2.3 Single Account Rule

Each individual may operate only one account on get999. Having multiple accounts under the same person is considered a prohibited activity and all accounts may be closed.

3 Account Management and Security

You are fully responsible for the security of your get999 account. Never share your login details, password or OTP with anyone.

3.1 Security Rules

• Change your login password regularly
• If you notice any suspicious activity, notify get999 support immediately
• Avoid logging in from public computers or unsecured networks
• Transferring or selling your account to a third party is strictly prohibited

3.2 Unauthorised Access

Notify get999 immediately if there is any unauthorised access to your account. get999 will take responsibility for financial losses resulting from such access only when it is proven that the user was not negligent or at fault.

4 Deposits and Withdrawals

4.1 Deposits

The following payment methods are accepted for deposits on get999:

• bKash
• Nagad
• Rocket
• Upay
• Bank transfer (including Dutch-Bangla, City, BRAC, Islami, Sonali Bank)

The minimum deposit amount across all methods is ৳200.

4.2 Withdrawals

The minimum withdrawal amount is ৳1,000. get999 generally processes withdrawal requests within 1 hour of receipt. Withdrawals can only be made to a registered bank account or mobile wallet.

4.3 Identity Verification

For security purposes, get999 may verify your identity before processing any withdrawal. Withdrawals may be put on hold if the required documents are not provided.

4.4 Transaction Security

get999 uses SSL encryption to keep all financial transactions secure. For any transaction-related issues, contact the 24/7 live chat support.

5 Bonuses and Promotions

5.1 Welcome Bonus

New users on get999 can receive up to a 120% bonus on their first deposit, up to a maximum of ৳10,000. For example:

• Deposit ৳1,000 and receive ৳1,200 bonus → total balance ৳2,200
• Deposit ৳18,000 and receive ৳10,000 bonus → total balance ৳28,000

5.2 Wagering Requirements

The wagering requirement for the welcome bonus is 25 times the bonus amount. This means you must place bets totalling 25 times the bonus amount before you can withdraw the bonus funds.

5.3 General Promotion Terms

• Each promotion runs under its own terms; the applicable terms are stated on the promotion page
• A bonus offer may be used only once per account
• Bonuses may only be used to place bets on eligible games
• If a bonus offer has an expiry date, this will be clearly stated on the relevant page
• If bonus abuse or manipulation is detected, the bonus may be cancelled and the account suspended

5.4 VIP Program

The get999 VIP program has three tiers:

• Bronze: weekly cashback up to 0.5%
• Silver: weekly cashback up to 1.0%
• Gold: weekly cashback up to 1.5%

You will be moved to a higher tier based on your gaming activity. get999 reserves the right to change the terms of VIP benefits.

6 Gaming Rules

6.1 Game Results

The results of all games on get999 are determined by a certified Random Number Generator (RNG), which ensures fairness and transparency. In any dispute over a game result, get999's server records will be considered final.

6.2 Betting Limits

A minimum and maximum bet limit is set for each game and betting market, which is shown in the relevant game interface. get999 reserves the right to change these limits at any time.

6.3 Technical Issues

In the case of incomplete bets due to network disconnection or technical issues, get999 will attempt to provide a reasonable resolution. However, maintaining an internet connection is the user's own responsibility.

6.4 Cricket Betting

For cricket betting, the official results of BPL, IPL, T20 and ICC tournaments apply. If a match is abandoned or postponed, the settlement of the relevant bets will be handled in accordance with get999's policy.

7 Prohibited Activities

The following activities are strictly prohibited on get999:

• Money laundering or conducting suspicious financial transactions
• Creating multiple accounts to abuse bonuses
• Using automated bots, scripts or software to play games
• Exploiting technical vulnerabilities or errors in the platform
• Unauthorised access to another user's account
• Registering with false information or forged documents
• Harassing or defrauding other users
• Placing bets on behalf of a third party or using their funds
• Match fixing or attempting to predetermine the outcome of any game

8 Intellectual Property

All content on the get999 platform — logos, designs, software, graphics, text, videos and other materials — is the intellectual property of get999 or its licensors.

Users may not do any of the following without prior written permission from get999:

• Copy, reproduce or distribute any content from the platform
• Use any part of the platform for commercial purposes
• Attempt to reverse engineer any game software
• Use get999's name, logo or trademarks without permission

9 Limitation of Liability

get999 is an entertainment platform. We are not liable for the following:

• Financial losses resulting from losing a game
• Incomplete bets caused by issues with or disconnection of your internet connection
• Delays or issues from third-party payment service providers
• Service unavailability during unexpected server maintenance
• Exposure of account information due to user carelessness or negligence

get999 is committed to always providing a safe, fair, and reliable service. In the event of any technical issue, efforts are made to resolve it promptly.

10 Account Closure & Suspension

10.1 Rights of get999

get999 reserves the right to close or suspend any account in the following circumstances:

• If these terms and conditions are violated
• If fraud, deception, or illegal activity is suspected
• If identity verification documents are not submitted on time
• If requested information is not provided

10.2 Voluntary Account Closure

Users may request to close their account at any time via live chat or email. Any remaining balance is withdrawable once all wagering requirements have been met before the account is closed.

11 Responsible Gaming

get999 firmly believes in responsible gaming. We advise every user to treat gaming as a form of entertainment and to play within their own financial means.

11.1 Self-Exclusion

If you feel that gaming is having a negative impact on your life, you can take advantage of the self-exclusion feature through the get999 support team. For more details, please visit our Responsible Gaming page.

11.2 Deposit & Betting Limits

Users can set their own daily, weekly, or monthly deposit limits. To set these limits, contact our 24/7 live chat support.

12 Privacy Policy

get999 gives the highest priority to protecting users' personal information. To learn more about how we collect, use, and protect data, please read our Privacy Policy page.

In short, get999 never sells users' personal information to third parties. Information is used solely for providing services, verifying identity, and fulfilling legal obligations.

13 Changes & Amendments

get999 reserves the right to update or amend these terms and conditions at any time. In the case of significant changes:

• A notice will be displayed on the platform
• A notice may be sent to the registered email address
• The effective date of the updated terms will be stated

Continued use of the platform after any changes will be taken to mean that you have accepted the new terms and conditions. It is recommended that you review this page regularly.

14 Contact & Complaints

If you have any questions, comments, or complaints regarding these terms and conditions, please contact get999 through the following:

• 24/7 Live Chat: Log in to the platform and use the live chat window
• Email: [email protected]

Our support team is available in Bengali 24 hours a day, 7 days a week. We strive to resolve all complaints as quickly as possible.

These terms and conditions were last updated on January 1, 2026. Thank you for using get999.